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1. What is a domain name?
2. Why should I buy a domain name?
3. Why should I buy multiple Web.com Domain Names?
4. How can I find out if a Web.com Domain Name is available?
5. How much does a Web.com Domain Name cost?
6. Are my credit card details secure?
7. Are there hidden charges?
8. How do I choose the best Web.com Domain Name?
9. What can I do if my first choice is not available?
10. What are the guidelines for a Web.com Domain Name?
11. Can I choose any domain name?
12. Can I buy my family name?
13. What is Web.com URL Forwarding?
14. How can I find out whom a domain name has been registered to?
15. My domain name has been registered, but there is no DNS entry for the name. Is there a problem?
16. I accidentally entered some incorrect information during the registration process. How can I change it?
17. My Web.com name has been registered, and appears to exist in the Web.com DNS System. However, my website is unreachable and my email does not work.
18. I do not have an Internet Service Provider (ISP). What information should I enter during the registration process?
19. Are there any geographical requirements for registering a Web.com Domain Name?
20. Does Web.com issue registration certificates?



1. What is a domain name?

A domain name is your unique address on the Internet. The domain name functions as an alias for the numerical IP (Internet Protocol) address assigned by your host provider. Since people remember names better than numbers, the domain name helps visitors find your web site easily by entering the web name (e.g. yourname.web.com) instead of the hard-to-remember IP address.

2. Why should I buy a domain name?

Whether you are a business or an individual, there are several important reasons for buying a domain name. These reasons include:

  • Exposure. Your domain name means that anyone in the world can find information about you, your products or your services 24 hours a day.
  • Protection. Securing a domain name protects your name, your company name or your product name(s) on the Internet
  • Profitability. Domain names help to establish the Internet’s “points of contact”. This is where the online buyers, suppliers and partners conduct electronic commerce.
If you have anything to communicate or sell, or if you just want to be more accessible, then securing your unique domain name is a smart move.
3. Why should I buy multiple Web.com Domain Names?

There are 3 main reasons why you should secure multiple Web.com Domain Names:

  • Awareness. Your customers may know your company by several different names. It is important to secure a Web.com Domain Name for every way that people know you. This will increase worldwide brand name recall and loyalty, while making it simple for your customers to find you on the Internet. For example:

    • joes.web.com
    • joespizza.web.com
    • pizza.web.com
    • joedelivers.web.com
  • Brand Protection. Anyone may register any name at Web.com. Once a name is registered, it is gone until relinquished by the registrant. Our policy is first come, first served. It is entirely possible for someone else to register your company name – or worse! Securing your company name and its derivatives quickly will increase your brand protection. For example:

    • joespizza.web.com (main web address)
    • joespizzaonline.web.com (prevents losing customers to competitors)
    • joespizzasucks.web.com (protects you from possible detractors)
  • Global Presence: By securing several Web.com Domain Names, you can target both U.S. customers with Web.com names in English, and international customers with Web.com Domain Names in other languages. It makes good marketing sense to tailor your Internet presence to your customers around the world. For example:

    • greatservice.web.com (English-speaking customers)
    • boaservicos.web.com (Portuguese customers)
    • bonservice.web.com (French-speaking customers)
4. How can I find out if a Web.com Domain Name is available?

To search for your Web.com Domain Name, simply type the name in the search box on the Web.com home page and click “Search”. Within seconds we will tell you of your selection is available! Keep in mind that your name is not registered until your payment has been processed, and there is no obligation to buy.

5. How much does a Web.com Domain Name cost?

You may register your Web.com Domain Name for a flat fee of $28. This covers a one-year term, after which we will contact you with renewal options.

6. Are my credit card details secure?

Your privacy is our primary concern. For your protection, all sensitive information that you submit to Web.com is encrypted and secure. “Sensitive information” includes all credit card information, email addresses and personal contact information.

7. Are there hidden charges?

No. At Web.com, what you see is what you get. Your $28 registration covers your choice of Web.com Domain Name Service or Web.com URL Forwarding for one full year. This fee is inclusive, which means that you will not be charged for account modifications made during the registration term.

8. How do I choose the best Web.com Domain Name?

Generally, the best names are those that are easy. Easy to remember, easy to type, easy to spell. Short names are usually preferable to long names. For instance, the Web.com Domain Name “joes.web.com” is easier to remember than “joespizzastoreonfifth.web.com”, even though the longer name is more descriptive. A good domain name will convey a unique sense of what your web site has to offer.

9. What can I do if my first choice is not available?

If your first choice is not available, don’t get discouraged. Secure a variation of the name, buy your first choice in an international domain, or get creative. You may discover a name that you like even more!

10. What are the guidelines for a Web.com Domain Name?

Your Web.com Domain Name may include any letters in the English alphabet, any numbers, and the dash (-). No spaces or other characters are allowed. Web.com Domain Names must be less than 64 characters in length (including the “.web.com” portion), and must begin and end with a letter or a number. We also offer the following helpful hints:

  • Be careful using a zero, as it may get confused with the letter “O”.
  • To separate words, use the dash (-). Spaces are not allowed.
  • Domain names are not case sensitive. Most users enter in all lower-case letters.
  • Try to select a domain name that is a maximum of around 15 characters.
11. Can I choose any domain name?

Good question. In theory, you can register any domain name that is available. In practice, however, there are some restrictions. Our policy states that you cannot register a name which you know to be the registered trademark, service mark, or copyrighted property of another (i.e. cocacola.web.com). To do so is a violation of the Web.com Terms of Service, and may also violate the copyright or patent laws of the United States and other countries.

12. Can I buy my family name?

Yes. As long as the domain name is still available, you may register it. It is common for people to register their own name for the purpose of setting up email addresses and web sites for themselves and other family members.

13. What is Web.com URL Forwarding?

If you currently have a web site, Web.com URL Forwarding can make it appear when a visitor types in your new Web.com Domain Name. Using our proprietary URL Forwarding technology, we “point” your Web.com Domain Name to your existing site on the Internet. For instance, if you register “joespizza.web.com”, you may use Web.com URL Forwarding to “point” to “www.geocities.com/members/neighborhood/joepizz334.html”. It is easy to set up Web.com URL Forwarding when you register, or at any time by using the Web.com Domain Control Panel.

14. How can I find out whom a domain name has been registered to?

Enter the Web.com Domain Name you wish to research in the search box on the Web.com Home Page. If the name is registered, it will be displayed as a link to the public information of the registrant.

15. My domain name has been registered, but there is no DNS entry for the name. Is there a problem?

No. Web.com’s DNS servers are updated continually to avoid long delays in updating your new DNS information. Our system is designed to ensure that your name is added to our DNS systems within one hour of registration. With other domain name services, updates generally occur much less frequently.

16. I accidentally entered some incorrect information during the registration process. How can I change it?

Using your Web.com ID and password, simply login to the Web.com Control Panel at http://controlpanel.web.com. There, you may edit contact information, URL Forwarding or Name Server information, and other key data for any name in your Web.com Domain Name Portfolio.

17. My Web.com name has been registered, and appears to exist in the Web.com DNS System. However, my website is unreachable and my email does not work.

Your web and mail servers may not be configured properly. The first step is to check with your Internet Service Provider or System Administrator to ensure that these services have been properly installed. If the problem still exists, then contact Web.com Technical Support.

18. I do not have an Internet Service Provider (ISP). What information should I enter during the registration process?

If you simply want to reserve a Web.com Domain Name and do not have an immediate need for it, we recommend the "Easy Setup" option. Easy Setup offers you the choice of either a Web.com Parking Page, or URL Forwarding. You may modify these settings at any time using the Web.com Control Panel.

19. Are there any geographical requirements for registering a Web.com Domain Name?

No. There are no geographical restrictions placed on registering a Web.com Domain Name. The only requirement is that you read and agree to the Web.com Terms of Service.

20. Does Web.com issue registration certificates?

No. A receipt is emailed to the listed Billing Contact for your Web.com Domain Name. This receipt serves as your proof of registration.



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